REPORT: Major retailer experiencing widespread register outages; customers irate

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BY TEAM DML / JUNE 15, 2019 /

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As the most reliable and balanced news aggregation service on the internet, DML News App offers the following information published by CNN.com:

Target on Saturday acknowledged guests were “unable to make purchases” at its stores, as shoppers took to social media to complain that cash registers weren’t working.

In a tweet from one of its official accounts, Target (CBDY)said that it’s “aware of a systems issue in store and are working as quickly as possible to get this fixed.”

The article goes on to state the following:

“Our teams are troubleshooting now and we apologize for the inconvenience. We will provide an update as soon as possible,” the company said in a separate tweet.

Social media users reported cash registers were not functioning properly at dozens of stores across the country and posted images of long lines.
“This is how you bring America to a standstill,” a Minnesota journalist shared on Twitter alongside a photo of an error message at a cashier’s stand. “Every single register at the Richfield [Target] is down.”

Customer Meaghan MooneyHey tweeted, “@Target — I just filled my l cart w/ hundreds of $ of merch I need TODAY, but REGISTERS ARE DOWN GLOBALLY??? And NOW after I begging your staff to put my items on hold, I only have till EOD?? 1 inconvenience after the next. How will you be making good w us consumers?!”

Some customers took a lighthearted approach to the news, while others expressed sympathy and appreciation:

To get more information about this article, please visit CNN.com. To weigh in, leave a comment below.

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4 Comments

  1. Joretta Hutton June 15th, 2019 at 4:45 pm

    Why didn’t they tell customers as the entered the doors if they New the registers were down. Maybe it’s just me but I would have been more willing to go back later rather than getting the merchandise and not being able to check it out.

    Reply

  2. Douglas Schmitt June 15th, 2019 at 5:08 pm

    That’s what happens when all the stores are linked together. I saw this at another place ànd they were writing the amounts on paper so they could keep open. at least the store I was in did. I don’t think it would work in a place like target

    Reply

  3. colleen June 15th, 2019 at 5:27 pm

    The systems down. Not anyone in the stores fault, why get ticked at them. Im sure they’d fix it if they could.

    Reply

    • Richard June 16th, 2019 at 8:51 am

      The problem is with the way it was handled at some of the stores. If you look at some of the tweets, the customers were complimentary of how some of the stores managed the situation with grace and some were in complete turmoil. The management of some stores should be commended, while others need a new management team.

      Reply

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